your customers

is one click away

When it comes to your loyal customers, the faster your service, the better. A few seconds could make all the difference.

Realx ERP post sales CRM software offers comprehensive solution to manage build, sales and customer care aspects of property development.

Keeping track of customers has never been so simple and affordable!

  • Post Sales CRM Processes
  • Post Sales CRM Processes

CRM inventory overview

CRM inventory excel upload

Cost sheet estimation with price breakup

Quotation generation and converting quotation to booking

Booking preview, submit and approval process

Move, modify or cancel booking

Customer referral

Project payment schedule

Payment schedule by unit

Payment schedule by block

Payment follow up

Payment dues & receipt history

Payment collection

Payment realisation

Payment receipts

Interest calculation and exemption

Extra payments like corpus and others

Demand letter generation

Allotment letter issue

Refund on cancellation or excess payment

Bankloan process management

Bank specific template for loan disbursement

Agreement of sales (AOS document generation)

Sale deed and registration process

TDS calculation and certificate management

Customer document management

Payment summary report

Executive and management reports

Extra payment set up by project

Email & SMS management

Handing over process

Customer portal

  • access control
  • Take control of the booking process

Define the complete project setup in a structured manner.

Manage changes to pricing, payment structure, tax rates, templates etc. from a single place.

Create Customer Profile, send Welcome Email and create payment schedule in step by step process.

Integration with leads and contact database ensures that all bookings are error free and it is an easy job for the CRM personnel.

  • payment
  • Collection and payment

Predefined payment structure makes sure that all the invoices are generated accurately and on time.

Automatic reminders to buyers, ensuring collection on time.

Buyers get automatic SMS notifications for the paid amount and get sent the payment receipt instantly to their email.

  • customization
  • Home customization & milestone update

Stop revenue leakage due to ad hoc customization requests.

Define offered customization with the attached cost and manage all the customization requests from a single window.

Email and SMS is sent to buyer on the progress of the project.

Demand notice gets generated on the format specified by you.

  • document management
  • Document management

Create templates for various documents and generate them on click of a button with all the buyer and project information automatically merged.

Share and store all the documents on cloud - plans digitally in a central location.

Documents are accessible to all stakeholders easier than ever before.

Demand notice gets generated on the format specified by you.

  • ticket management
  • Ticket management

Ticket workflows make it easy to report and resolve issues relating to agreements, invoices and handover.

Direct communication gets established between CRM personnel in charge and the buyers.

Buyer satisfaction achieved like never before.

Best Post-Sales CRM Software
Best Post-Sales CRM Software
Best Post-Sales CRM Software
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Realx ERP

Realx ERP
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