Realx ERP for
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.
CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.
CRM systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media.
Payment Realization, Managing Bounce Cheque, Automated Receipt creation.
Managing receipt of payment directly from customer.
Auto Demand letter generation, Payment Reminders, Collection reminders and collection aging lists.
Customer Profile, Booking Form, Welcome Email, creation of payment schedule.
Payment Collection Report, Payment followup report.
Transfer of units. (Resale), SMS messages.
Managing Payment for Customization/Additional construction.